In another scene, Cruise, who has gotten a new pair of eyes to
avoid detection by the authorities, walks into a Gap store. His eyes are
scanned, and a projected salesperson on a large screen refers to an
earlier purchase by a "Mr. Yakamoto,” the previous owner of Cruise’s new
eyes.
That scene was even creepier. Now Google has done something
just as creepy: The company has a new privacy policy allowing it to
track users’ activities by consolidating information it gathers on them
as they use the company’s various Web sites. And users can’t opt out.
"Our
privacy policies have always allowed us to combine information from
different products with your account — effectively using your data to
provide you with a better service,” Alma Whitten, Google’s director of
privacy for products and engineering, said in a blog posting. "However,
we’ve been restricted in our ability to combine your YouTube and search
histories with other information in your account. Our new privacy policy
gets rid of those inconsistencies so we can make more of your
information available to you when using Google.”
Google says the
policy changes have more to do with enhancing the services it provides
than they do in advertising products and services. In fact, the company
says it does not sell, trade or rent personally identifiable user
information.
But do you see the word play here? Companies place
ads that are matched to your online behavior. Your specific information
may be anonymous, but it becomes a better commodity under Google’s new
policy.
"Google is proof of the tremendous economic value of
individuals’ personal information,” said Evan Hendricks, editor and
publisher of Privacy Times. "Because Google can collect data on
individuals’ specific interests through their Google searches, Gmail,
YouTube, it theoretically can pitch ads better. But that inevitable
march toward monetizing personal data butts up against privacy.”
Imagine
the profile Google will amass combining personal data across all of its
services, Hendricks said. "Even shrewd Google watchers won’t be able to
know what Google is doing with their personal data, much less regular
folk.”
The National Association of Attorneys General sent a
letter to Google signed by 36 members expressing concern about the new
policy. The letter reads in part: "Consumers have diverse interests and
concerns, and may want the information in their Web history to be kept
separate from the information they exchange via Gmail. Likewise,
consumers may be comfortable with Google knowing their search queries
but not with it knowing their whereabouts, yet the new privacy policy
appears to give them no choice in the matter, further invading their
privacy.”
Google defends its actions by saying that if you object
to its new information-sharing policy, you can use its privacy tools and
edit or turn off your search history or YouTube history. You can also
use services such as searches, Maps and YouTube without signing in. Or,
the company says, you can stop using Google.
I often won’t
register for or sign into a Web site because I don’t want to be tracked.
However, I have willingly given up my personal information in exchange
for promised discounts. I signed up for a loyalty program at a grocery
store, and in return I get discounts on gas and food.
I’ve
accepted that we’re in an age where information isn’t power —
information is money. I’m resigned to the fact that companies have found
more sophisticated ways to track our behavior so they can tailor ever
more advertising and marketing pitches to us.
As one reader
responding to the Google policy change said: "If you are online, sad to
say you already have a digital footprint. So whatever you type and send
is on some kind of server somewhere, belonging to someone.”
But
what bothers me about Google’s new privacy rule is that you can’t opt
out. Give people the choice to be tracked without having to constantly
erase their digital footprint. Allow users to easily decide whether they
want creepy personalized advertising following their every online move.
Readers can write to Michelle Singletary at The Washington Post,
1150 15th St. NW, Washington, D.C. 20071, or singletarym@washpost.com.
Personal responses may not be possible, and comments or questions may be
used in a future column, with the writer’s name, unless otherwise
requested. To read previous Color of Money columns, go to
postbusiness.com.